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Υπεραυτοματισμοί (RPA / BPA & Process Mining)

Businessdriven hyperautomation is a structured, disciplined approach that organizations use to rapidly identify, evaluate, and automate as many business and IT processes as possible. It leverages the coordinated use of multiple advanced technologies, tools, and platforms to deliver measurable business outcomes. These capabilities include, but are not limited to, artificial intelligence, machine learning, eventdriven architectures, robotic process automation (RPA), integrationplatformasaservice (iPaaS), packaged applications, and a wide range of process and taskautomation tools.

ΠΕΡΙΕΧΟΜΕΝΑ

Process Mining or Mapping 


Process Mining provides deep insights into process inefficiencies, creating a strong foundation for automation. It enhances end‑to‑end visibility by capturing and analyzing document and data flows, supporting process optimization and helping identify bottlenecks that limit efficiency.

Robotic Process Automation (RPA)


End‑to‑end management covers the entire lifecycle—from data capture to long‑term archiving — while supporting high‑volume processing and automating repetitive tasks to improve operational efficiency.


Robotic Process Automation (RPA) services focus on automating tasks within business and IT processes using software scripts that emulate human actions within an application’s user interface. RPA allows a manual task to be recorded or programmed into a software script, created either through traditional coding or via the low‑code and no‑code interfaces provided by modern RPA platforms. Once developed, these scripts can be deployed and executed across various runtime environments. The runtime instance that performs the automation is referred to as a bot or robot.

Business Process Automation (BPA) 

Automates complex workflows, enabling seamless data integration as well as cross‑functional process orchestration and visibility. Business Process Automation (BPA) tools support the automation of business operations by orchestrating and coordinating diverse actors—humans, systems, and bots—involved in executing a process.

BPA platforms provide an environment for designing, deploying, and running applications that incorporate process models (and, optionally, business rules, decision models, and data models). This enables the digitization, standardization, and continuous optimization of business operations across the organization.

TYPICAL USE CASES
  • IT and service desk operations and support
  • Finance and accounting automation
  • HR administration
  • Customer request handling
  • approval workflows

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