Intelligent Document Processing (IDP)

“Intelligent Document Processing (IDP) are services related to digital document, content extraction and categorization through use of AI technologies, such as Natural Language Processing (NLP), Optical Character Recognition (OCR), computer vision (CV), Machine Learning (ML), LLMs (Large Language Models) and GenAI.  

IDP solutions as specialized data integration tools enabling automated extraction of data from multiple formats and varying layouts of document content. IDP solutions ingest data for dependent applications and workflows and can be provided as a software product and/or as a service. 

INDEX

Document Automated Processing, Categorization, Indexing, Splitting

  • Processing transactional documents where data is to be extracted and passed on to other applications.
  • Automatic categorization of documents into predefined classes or types, which helps in organizing and managing large volumes of documents.
  • Splitting of multi pages documents (pdfs) based on content.

Text, Fields & Images Extraction

  • Automated entity extraction and mapping from documents to support varied use cases, including analysis.
  • Extraction (text, fields) — The process of pulling specific, relevant information from textual documents.
  • Extraction (images) — The identification and retrieval of relevant information from image files within documents.

Audio Extraction

  • The process of identifying and isolating relevant audio content from a larger audio file or stream.
  • It can be used to transcribe speech or to analyze audio data for specific information.

Context summary/understanding

  • Reading and comprehension of complex documents to facilitate decision and action, including summarization.

Augment reading

  • The enhancement of the reading experience through the use of technology. It includes features like text-to-speech and translation, and may provide additional context to the content being read. 

Validation

  • This process involves verifying the accuracy and integrity of data extracted from documents or / and content, ensuring that the information is reliable and meets the set standards or rules. 

Redaction

  • The process of obscuring or removing sensitive information (PII = personal identifiable information) from documents or / and content.
  • It is used to protect privacy and confidentiality while still allowing for the sharing of documents. 

HIL (Human in the Loop)

  • The integration of human judgment into automated processes.
  • Humans review and validate the work done by AI systems to ensure accuracy and handle cases where the AI is uncertain or the task is too complex for automation alone.

Insurance Claims Handling

  • Support insurance claims professionals such as adjusters in decisioning and workflow, including generation of claims risks and analysis of handling steps to act like a virtual assistance for insurance claims handling.

Loan management & Application processing

  • Quickly search and summarize borrowers’ available financial data available in disparate forms to help the bank understand credit worthiness and generate credit memos and custom loan structures.
  • Validate the completence of loan application by checking all documents.
  • Run prequalification checks and provide explanations of factors that led to denial/approval.

KYC/KYB & Identity Verification

  • Verify customers (Know your customer) and businesses (know your business) by cross-referencing information from diverse sources, including structured and unstructured data.
  • Can assist compliance teams with case summaries to aid with investigation and escalation of case profiles.
  • Leads to process automation and time-saving gains for business operations.

Invoice, AP/AR, PO, Tax Forms, Balance Sheets, Statements, Receipts Management

  • Automated processing of financial related structured documents & content (Invoices, Account Payments, Account Receivables, Purchase Orders, Tax Forms, Balance Sheets or Receipts.

OK2PAY for Notaries, Baillifs & Legal Invoices

  • Check structured and unstructured parts of complex invoices, extract required data, validate actions descripted & pricing based on predefined rate cards.

Patient Records & Medical Reports Management

  • Manage patient records/onboarding & management; also medical reports.
TYPICAL USE CASES
  • INSURANCE CLAIMS
  • LOAN / MORTGAGE APPLICATION AND MANAGEMENT
  • OK2PAY FOR COMPLEX INVOICES
  • FINANCIAL RECORDS ARCHIVING
  • GOVERNMENT RECORDS RETENTION
  • HEALTHCARE PAPER MEDICAL RECORDS
  • CONTRACTS, INVOICES, TAX RECORDS
  • REDACTION OF SENSITIVE DATA
  • PROCESSING ESG QUESTIONNAIRE TO ASSESS AND SCORE MATURITY
  • CALL CENTER TRANSCRIPTION AND SUMMARIZATION
  •  
GLOSSARY

IDP
Intelligent Document Processing

NLP
Natural Language Processing

OCR
Optical Character Recognition

CV
Computer Vision

ML
Machine Learning

LLMS
Large Language Models

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